|
Nieuws Feeds |
|
An Expert's Guide to Network & Systems Management
|
Andrew Kramer is a self- described IT junkie, a frequent presenter on IT Service Management, ITIL, network, systems, and application performance management. Follow along as he shares his experience, keeps you informed of current buzzwords, and addresses key issues many of you have faced, will face, or may be facing right now.
|
-
Service Catalog Trap
Tasked with creating a service catalog? No budget? Not sure where to begin?
-
Analyst Shmanalyst - Collusion And The Death of Objectivity
Do you believe the so called "Industry Analysts?" Are you one of those who evaluates vendors based on what an analyst says?
-
Service Catalog Follies
Researching ITIL Service Catalogs and finding a bunch of junk? Some inside info to avoid some of the nonsense.
-
Service Catalog Journey?
Are you embarking on a Service Catalog initiative? Are you wondering how long this will take and what the level of effort will be? How much will it cost? What tools to use?
-
Creating an Actionable Service Catalog
There's no doubt about it: the release of ITIL version 3 will create more debate, more vendor hyperbole, consulting feeding frenzies, and countless bytes of text. This entry addresses a key confusion point about Service Catalog, and why it might be the most important ITIL concept you should consider and implement.
-
Service Catalogs
Looking back on the year 2006, many things happened in the network & systems management space. As expected, vendor consolidation continues. HP buying Mercury being the biggest example. HP and IBM want to be the only two vendors on the planet and are doing the best they can to hasten the demise of everyone else. I'm not a big fan of any of the Big Four systems management vendors (IBM-Tivoli, HP-OpenView, CA, BMC), but I always root for the underdogs.
-
The Current State of Network Management
Interesting things are happening in the network managment space these days. A recent article in Network World covering an Interop panel discussion entitled "Is Network Management Irrelevant" caught my attention.
I tend to agree with the panelists and statements such as "I think in general we are on the completely wrong trajectory in management," from Shmuel Klinger, vice president of architec
-
Agents vs. Agentless Redux
Hello folks. I realize my blog is getting quite random, but still squarely centered on network & systems management issues du jour. The "agentless vs. agent-based" topic really bothers me of late as I continue to see vendors bombarding the populace with disinformation, if not outright lies and deception. When I see this phenomenon, I feel obligated to expose the issue and disclose what I hope are helpful facts that might help the average NSM evaluator or shopper a bit. I recently received email
-
What a CMDB is NOT
In an attempt to understand reality through the fog of vendor and industry bluster, I thought it might be more instructive to talk about what a Configuration Management Database is NOT, versus what it is. At first, it would seem common sense to understand what a CMDB is, as its title is self-explanatory. Not-so-fast. So, let's start out by listing what it isn't, at least not yet:
1. It is NOT a standard. There is no formal standard that describes what a CMDB is or what it should be. Even the IT
-
SNMP and ITIL and the CMDB
How do Asset Management, Network & Systems Management, Security Management, Risk Management, Capacity Planning and Analysis, Business Continuity & Disaster Recovery, Service Management, SLA Management, and Help Desk all relate to one another within the context of ITIL?
|
|
Nieuws Feeds 
